User guides
User guides
This section aims to provide you with downloadable user guides for our Complaints and Dataprotection solutions.
1.Civica Training Manual for Managing Complaints
2.Civica Dataprotection - First time set up and logging a case
3. Civica DataProtection Management - Guide to Managing Freedom of Information and EIR
4. Civica DataProtection Management - Guide to Managing Subject Access Requests & Disclosures
Additional resources
Working with classifications and causes
Setting up an FOI Disclosure Log
, multiple selections available,
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